Frequently Asked Questions

  • An initial commitment won’t go below $6.5k. For you to commit your time and attention – it had better be worth that level. But we fix our fees to the scope of the specific solutions you approve and always recommend the best way forward for the tech and people you have in place.

  • Yes, everything we do from design to implementation support is backed by money-back guarantees. Because it’ll take two to tango, our guarantee does include some minimum contributions from your end, but we’ve got innovative methods that remove the need for those long, boring, ineffective process workshops everyone dreads showing up for. We Guarantee to go above and beyond to make change feel easier.

  • Clients will typically see improvements from the receipt of our Phase 1 analysis, which takes 1-3 weeks (scope dependent). Even at that early stage, we’ll share process optimization strategies and insights about how your data, processes and people are working that will inform decisions you can make, with or without us. We’re also on the hunt for quick wins from the moment we start our conversation, so people beyond your sponsor start believing change is possible. And we’re focused on maximizing the people and tech you’ve already invested in as opposed to pushing sexy tech trends.

  • The first step is a free, pain point analysis based on some high level info about what you’ve got in place, your pain points and business objectives. To make the most of this offer, we recommend focusing on one core business process you know needs improving.

    After some analysis, we’ll arrange a call to share everything we know. If you like what you’re hearing, there’s an initial commitment to an analysis phase so we can present you with options for your desired business outcomes.

    From that point forward, our fees for design and implementation support are tied to the solutions you sign-off on, and backed by guarantees.

    We’re a partnership business – so if we make less by breaking a big change into smaller chunks to make the project more likely to succeed, we do it.

  • When we considered what AI models and tools we’d use to power our analysis, the discussion started with this very question - How do we keep our client’s data safe and secure.

    Agent Done only uses AI models that feature top-tier encryption and follow strict and transparent security protocols to protect sensitive information.

    Every qualified prospect we engage with will receive a detailed walkthrough of how and where you data is transmitted while still utilizing state-of-the-art tools for the best results possible.

  • We specialize in support to property management firms managing 500+ units who need standardized operations and smart technology solutions—from growing regional firms experiencing operational pain points to established family businesses looking to modernize without losing their personal touch.

  • Our vendor-neutral approach prioritizes the optimization of your existing technology investments first—identifying integration opportunities and maximizing their value—before recommending anything new to address gaps or inefficiencies.